How talk to people with disabilities?

When communicating with people with disabilities, people often feel uncomfortable. If you have not communicated with people with disabilities and do not know how to do it, we offer a few tips to help you and to people with disabilities feel more comfortable.

Before assisting, check whether the aid is necessary

The fact that a person has a disability does not mean that the help he needs. If an environment adapted, usually a man picks himself. By offering assistance, do not hesitate. However, not to provide assistance automatically if a person does not need if he requests it. Feel free to ask the man if he needed help, and how it should be given. If a person refuses to help, do not offer it again.

Physical contact case, be careful

Some people with disabilities arm helps keep the balance, which can disrupt trying to grab the hand. Do not touch the man over the head and touch his wheelchair, crutches or other aids. People with disabilities support tools / techniques understood as part of their space.

Communicate how you are accustomed to

People with disabilities want to be treated like interacting with other members of society. Speaking directly to the contact person with a disability, not to his delegation, friends or family members. You will find that contact with a person with a disability, simple, but it may take a little more time - it depends on the nature of the disability.
Do not make assumptions
People with disabilities themselves can decide what they can and cannot do. Do not judge for them.

Be respectful

Show respect for the person, what would you like receive yourself. Respect his privacy. Be careful and patient, try to understand human problems and needs.

When communicating with a disabled person, remember that:

  • and He does not need pity.
  • while the disabled person wants to communicate so that interested interlocutor itself is interesting as a person.
  • It is inappropriate and indulge the interviewer only on his physical exclusivity.
  • efforts should be made to be equivalent to a call participant.
  • It should not frighten and racing knowledge and experience level, but not to display physical advantage.
  • should speak specifically to the disabled person rather than with a chaperon.
  • If communication with a wheelchair person will take longer than couple of minutes, sit or kneel, that your eyes are at the same level.
  • if a man wheelchair asked for help, ask how to do it (for the better part to take and how to carry, how to better manage it, to prevent accidental damage to the).
  • If you help a person to move from the wheelchair, do not push too far - it should be easily accessible.
  • If you communicate with the blind person, introduce yourself and remind your name (not everyone recognizes voices or remember them) and let them know a blind person with other group members to feel marginalized.
  • the blind man is important to mention unusual objects and phenomena, such as the malfunctioning elevator or escalator.
  • the blind man waiting for verbal response - even in the most pleasant smile or head nod, the blind are just silent and does not mean anything signs.
  • communicating with a deaf person, it is necessary to use facial expressions and body language; if it is difficult to speak, write words on a sheet of paper; Speak slowly and clearly; make sure that the hands are free - that's what you say, to confirm gestures, as deaf people rely mainly on vision.
  • It is not appropriate to rely on a wheelchair, blind touch. White Cane deaf or hearing aid - this is part of the personal space.
  • It is inappropriate and ask the person seated in a wheelchair, to keep your coat or backpack - it's a sign of disrespect.
  • should not leave the blind man in an open area or in an area that is not tangible landmarks - action by helping the blind to room wall or any other landmarks that a blind person could choose the same direction.
  • should not shout, with regard to the hearing impaired person - if a person uses hearing aid, it is adjusted to human hearing acceptable sound.
  • It is not appropriate to interrupt and finish the interviewer started the sentence, communicating with a deaf or hearing-impaired person.
  • should not use sign language, if they do not pay well.

These general tips that are suitable for communicating with a person with any kind of disability. However, it should take into account different factors, which influenced by the nature of the disability. It is important to note individual abilities and personalities, and only after that - his disability.